Managed Run
24×7 run for data, apps, platforms, and cyber with SLOs and incident excellence. Predictable monthly fee; optimization funds transformation. We combine SRE, FinOps and SecOps to raise reliability and reduce unit costs.
Overview
Managed Run provides comprehensive 24×7 operations for your critical systems, combining SRE, FinOps, and SecOps expertise to deliver higher reliability, lower costs, and improved security posture. With predictable monthly fees and outcome-based pricing, we optimize operations so savings fund your next transformation wave.
Our operations model scales efficiently while maintaining high quality. We use automation, standardized processes, and global follow-the-sun coverage to provide enterprise-grade operations at a fraction of the cost of traditional models.
Benefits
Higher Reliability
- 99.9%+ uptime SLAs
- Faster incident resolution
- Proactive monitoring
- Continuous improvement
Lower Costs
- 30–40% cost reduction
- Optimized capacity
- FinOps best practices
- Predictable monthly fees
Better Security
- Continuous monitoring
- Threat detection
- Compliance assurance
- Incident response
Service Coverage
Application Operations
- 24×7 monitoring and alerting
- Incident response and resolution
- Performance optimization
- Capacity planning
- Release management
Platform Operations
- Infrastructure management
- Cloud resource optimization
- Network and connectivity
- Backup and disaster recovery
- Configuration management
Data Operations
- Pipeline monitoring
- Data quality assurance
- ETL/ELT operations
- Data lake/data warehouse ops
- Report generation
Security Operations
- Security monitoring
- Threat detection and response
- Vulnerability management
- Compliance monitoring
- Incident investigation
SLOs and Observability
User-centric SLOs and exemplars ensure we measure the right things. We maintain runbooks and error budgets to guide decisions between shipping and hardening, ensuring that reliability improvements align with business priorities.
Automation
We automate run-of-the-mill operations, from playbook execution to capacity management. Incident learning feeds back into templates and paved roads to prevent recurrence, creating a continuous improvement cycle.
Operational Automation
- Self-healing systems
- Automated scaling
- Runbook automation
- Backup and recovery
Process Automation
- Ticket routing
- Change approval workflows
- Compliance checks
- Reporting and analytics
FinOps and Cost Optimization
We combine FinOps best practices with operational excellence to reduce costs while maintaining performance. Savings are transparently tracked and can fund your next transformation initiatives.
Case Example
Platform Managed Run
Challenge: A mid-market SaaS company needed to improve reliability and reduce operational costs while maintaining focus on product development.
Approach: We assumed operations for data and app platforms, standardized SLOs and observability, and implemented automation and FinOps practices.
Results:
- 35% reduction in production incidents
- 28% lower run cost
- Faster time-to-restore (MTTR reduced by 40%)
- 99.95% uptime achievement
- Improved security posture
Ready to optimize your operations?
Let's discuss your operational needs and cost goals.